Terms of Service
Last updated: October 7, 2025
1. Agreement to Terms
By accessing and using Sora Watermark Remove ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") govern your use of our watermark removal service operated by Sora Watermark Remove ("us", "we", or "our").
2. Service Description
Sora Watermark Remove provides an AI-powered service for removing watermarks, logos, text overlays, and other visual elements from video content. Our service is designed to help users edit videos they own or have explicit permission to modify.
Important Legal Notice
By using our service, you represent and warrant that you own the video content or have obtained all necessary rights, licenses, and permissions to modify the content. Unauthorized watermark removal may violate copyright laws, intellectual property rights, and platform terms of service.
3. User Responsibilities and Restrictions
3.1 Ownership and Rights
You must own the video content or have explicit written permission from the copyright holder to remove watermarks. You are solely responsible for ensuring you have the legal right to modify the content you submit.
3.2 Prohibited Uses
You may not use our service to:
- Remove watermarks from content you do not own or lack permission to modify
- Circumvent copy protection or digital rights management systems
- Violate any applicable laws, regulations, or third-party rights
- Remove attribution that is legally required to remain
- Process content that is illegal, harmful, or violates platform terms of service
- Use the service for commercial redistribution without proper licensing
- Attempt to reverse engineer, hack, or exploit our AI models
3.3 Account Responsibilities
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
4. Payment and Billing
4.1 Pricing
Our service offers both one-time payments ($1 per video) and subscription plans ($99/year with a 3-day free trial). All prices are in USD and subject to change with 30 days notice.
4.2 Payment Processing
Payments are processed securely through Stripe. We accept major credit cards, Apple Pay, and Google Pay. By providing payment information, you authorize us to charge the applicable fees.
4.3 Refunds
We offer a 30-day money-back guarantee. If our service fails to remove watermarks satisfactorily, contact us within 30 days for a full refund. Refunds are processed within 5-10 business days.
4.4 Free Trial
Our Pro plan includes a 3-day free trial. You may cancel anytime during the trial period without charge. If not cancelled, your subscription will automatically renew at the regular rate.
5. Privacy and Data Handling
5.1 Video Processing
Videos uploaded to our service are processed on secure servers and automatically deleted within 24 hours of completion. We do not store, view, or share your video content.
5.2 Personal Information
We collect minimal personal information as outlined in our Privacy Policy. This includes email addresses for account management and payment information for billing purposes.
6. Service Availability and Performance
6.1 Uptime
While we strive for 99.9% uptime, we do not guarantee uninterrupted service availability. Maintenance, updates, or technical issues may occasionally cause temporary service interruptions.
6.2 Processing Results
Our AI achieves high success rates but cannot guarantee perfect results for all video types. Complex, animated, or moving watermarks may not be completely removed. We provide preview options to assess results before final processing.
7. Intellectual Property
7.1 Our Rights
Sora Watermark Remove, our AI models, software, and all related intellectual property are owned by us and protected by copyright and other laws. You may not copy, modify, or distribute our technology.
7.2 Your Content
You retain all rights to the video content you submit. We do not claim ownership of your content and only process it to provide the requested watermark removal service.
8. Disclaimers and Limitation of Liability
8.1 Service Disclaimers
Our service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
8.2 Limitation of Liability
To the maximum extent permitted by law, our liability is limited to the amount you paid for the service. We are not liable for indirect, incidental, special, or consequential damages.
8.3 User Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the service, violation of these terms, or infringement of third-party rights.
9. Termination
We may terminate or suspend your access to the service at any time for violation of these terms, illegal activity, or at our sole discretion. You may cancel your account at any time through your account settings.
Upon termination, your right to use the service ceases immediately. We will delete your account data in accordance with our Privacy Policy, though processed videos are already deleted within 24 hours.
10. Legal Compliance and Disputes
10.1 Governing Law
These Terms are governed by the laws of [Your Jurisdiction] without regard to conflict of law principles. Any disputes will be resolved in the courts of [Your Jurisdiction].
10.2 DMCA Policy
We comply with the Digital Millennium Copyright Act. If you believe your copyrighted work has been processed without authorization, please contact us with a valid DMCA takedown notice.
10.3 Dispute Resolution
We encourage resolving disputes through direct communication. For formal disputes, we require good faith attempts at resolution before legal proceedings.
11. Changes to Terms
We may update these Terms periodically. Significant changes will be communicated via email or prominent notice on our website. Continued use of the service after changes constitutes acceptance of the new terms.
We recommend reviewing these Terms periodically to stay informed of any updates that may affect your use of our service.
12. Contact Information
If you have questions about these Terms of Service, please contact us:
Email: legal@Sora Watermark Remove.com
Support: support@Sora Watermark Remove.com
Address: [Your Business Address]
Response time: We aim to respond to all legal inquiries within 48 hours during business days.